We answer the most common questions about document management in wiwink.
What is a CRM with document management?
It is a CRM that, besides clients and sales, lets you store and share documents. With wiwink, all your company's documentation lives within the CRM + Business Management module.
How can I organise my documents in wiwink?
You create folders, upload files and sort them however you need: by client, by project or by document type. That way you can always find them quickly.
Can I share documents with clients?
Yes, directly from the client portal. This spares you email attachments and gives clients a single place where they find everything that belongs to them.
What types of file can I store in wiwink?
From contracts and quotes to invoices, delivery notes or project PDFs. Any document that matters to your business has a place.
Why is it useful to keep documents inside the CRM?
Because you don't depend on scattered folders or searching your computer. With everything linked to the client, you gain order and instant access.
How does this feature improve the client experience?
Clients receive their documents in a secure, personalised portal, which conveys trust and professionalism without repeated emails.
Do I need to buy an additional module to use Documents?
No. Since it is part of CRM + Business Management, this feature comes included as standard, with no downloads or extra add-ons.
What practical example shows how useful it is?
If a client calls asking for a copy of their contract, you find it in seconds from their CRM record and share it with them straight away.
How does wiwink protect document information?
Files are stored on European servers under data protection regulations, which guarantees confidentiality and access only for authorised users.
Which businesses get the most out of document management in a CRM?
Consultancies, accountancy firms, training academies, design agencies, clinics or any SME that handles a lot of client documentation and needs to organise and share it easily.
Start organising your documents today
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