Stop sending generic emails
Campaigns segmented by client, product or behaviour, with up to 10,000 sends per month included.
BUILD CLIENT LOYALTY
Build client loyalty with smart communication
Segment, communicate, listen and improve your clients' experience without leaving the CRM.
- ✓Email marketing campaigns segmented by client or product
- ✓Automatic satisfaction surveys after every service
- ✓Support tickets with full traceability, built into the CRM
From
€12
/month
✓ 10-day trial ✓ No credit card required ✓ Support in Spanish
How does wiwink help you build client loyalty?
Marketing Hub, Surveys, Support tickets and Client portal connected to the CRM, so every client feels heard.
Find out what your clients think
Automatic satisfaction surveys after every service or invoice.
No issue slips through the cracks
Support tickets with status, automatic assignment and response times.
Communicate through a professional channel
Client portal to view invoices, quotes and documents, with no stray calls or emails.
Segment your database
Group your clients by product, sector or activity to tell them what really interests them.
Everything built into the client record
Campaigns, surveys, tickets and portal, connected with the rest of the CRM.
Key features to build client loyalty
The CRM + Business Management foundation, with the client portal included, combined with Marketing Hub and Loyalty.
CRM + Business Management · base
Marketing Hub · from €10/month
Loyalty · from €10/month
Stop sending generic emails +€10/month
Marketing Hub
Design and send segmented email marketing campaigns, without leaving your CRM.
- Up to 10,000 sends per month included
- Segmentation by client, product or behaviour
- Professional templates and visual editor
- Open, click and unsubscribe statistics
Know what your clients think in real time +€10/month
Surveys
Send satisfaction surveys and find out what your clients think of your service.
- Satisfaction surveys: sentiment, ratings or free text
- Automatic sending after every service or invoice
- Advanced segmentation by client or product
- Results built into the client record
No issue slips through the cracks +€10/month
Support tickets
Resolve your clients' issues without losing a single ticket, from the CRM or the client portal.
- Smart mailboxes for tickets
- Automatic assignment by department or user
- Tracking with filters and statuses
- Automatic customer notifications when the status changes
Communicate through a professional channel
Client portal
Give your clients access to a portal where they can view invoices, quotes and documents, with no stray calls or emails.
- Secure access with username and password
- Invoices, quotes and signed documents
- Online payment of outstanding invoices
- Full history of the business relationship
Your whole business connected, at every step.
⚡Adapt the workflow to your sector
CRM + Business Management
Loyalty
Automations
Marketing Hub
Client record
1Invoice or service completed
2Satisfaction survey sent
3Automate the next step
4Segmented campaign sent
5Support ticket if there is an issue
6Everything visible in the client record
Without wiwink vs. with wiwink
Without wiwink 😕
With wiwink 🙂
✕Generic emails with low open rates
✓Campaigns segmented by client or product
✕You don't know if your clients are satisfied
✓Automatic surveys after every service
✕Issues with no follow-up or clear owner
✓Tickets with status and full traceability
✕Communication scattered across email, WhatsApp and calls
✓A centralised, professional client portal
✕Clients who leave without you knowing why
✓Loyal clients who trust your brand
Start building client loyalty today
Book a demo
We show you how to set up your first campaigns, surveys and the client portal.
Book a demo →
Initial setup
We help you get your email templates, surveys and ticket inboxes ready from day one.
Talk to the team →
Connect with your favourite tools
The wiwink core and every module integrate with the tools your business already uses — without relying on external integrations to work.
SStripe
PPayPal
ZZoom
Google Calendar
MGoogle Meet
CGoogle Contacts
TMicrosoft Teams
CCalendly
WWooCommerce
WWordPress
⚡Zapier
Everything you can achieve with wiwink
Every benefit comes from combining the wiwink core with the modules you choose, so it fits your business model.
Win clients
Track sales, assign tasks, send quotes and sign digital contracts, all from the wiwink CRM.
Find out more →
Save time and money
Automate repetitive tasks, avoid duplicating data and enable online payment with a single click from your invoices.
Find out more →
Centralise your information
From the client record, access quotes, invoices, signed documents, purchased products and more, all in one place.
Find out more →
Build client loyalty
Segment your database and send campaigns or surveys, or manage issues without leaving wiwink.
Find out more →
Stay in control of your business
Check income, expenses, pending payments and best-selling products, and manage your team with real-time data.
Find out more →
Stay compliant
Generate FacturaE, comply with Verifactu, send GDPR-compliant campaigns and sign documents with legal traceability.
Find out more →
Frequently asked questions
We answer the most common questions about building client loyalty with wiwink.
How many email marketing sends does wiwink include?
The Marketing Hub module includes up to 10,000 sends per month, with professional templates, a visual editor and advanced segmentation by client or product.
How do satisfaction surveys work?
They are sent automatically after every service or invoice, and you can choose between sentiment, rating or free-text surveys, with results built into the client record.
Can I manage my clients' issues?
Yes, with Support tickets you manage every issue with automatic assignment by department or user, statuses and automatic notifications to your clients.
Can my clients access their own portal?
Yes, the Client portal gives them secure access to their invoices, quotes and signed documents, with an online payment option.
Is all of this built into the CRM?
Yes, campaigns, surveys, tickets and client portal are all reflected in each client's record, with no need for disconnected tools.
Do I need a credit card to try wiwink?
No, we offer a free 10-day trial with no credit card required.
Ready to build client loyalty with wiwink?
No credit card, no commitment. Find out how wiwink can help you communicate better with your clients from today.