| Challenge | Solution with wiwink |
|---|---|
| Time wasted on paperwork and disorganisation | Centralised CRM + Works |
| Delays in contract validation | Instant digital signature on the installation site |
| Problems with invoicing and payments | Electronic invoicing + Online payment |
| Difficulty coordinating technicians and teams | Technician Portal with control checklists and calendar |
| Lack of control over incidents and warranties | Ticket and incident system |
| Low loyalty and poor communication with clients | Email Marketing and automated surveys |