Ask what you need to know.
Rating, free text, multiple choice or scale: you choose the question type.
Loyalty
Measure your clients' satisfaction with custom surveys from your CRM
Segment, communicate, analyse and improve your relationship with customers without leaving the platform.
- ✓Survey editor with multiple question types
- ✓Direct link or automated sending after an action
- ✓Results in the dashboard or on the client record
From
€10
/month
✓ 10-day trial ✓ No credit card required ✓ Support in Spanish
Create satisfaction surveys in minutes
Sends itself.
Direct link or automated sending after a sale or a service.
Results on their record.
Every response is linked to the client who gave it.
All in one dashboard.
View as a chart or list, and export to Excel for your reports.
From client feedback to better-informed decisions
Surveys are part of the Loyalty module, at no extra cost.
Surveys
Included in LoyaltyCollect your clients' feedback after a sale, an installation or an after-sales service, without leaving your CRM.
Includes
No extra cost on top of Loyalty
Automated sending
Export to Excel
Surveys
Create satisfaction surveys in minutes
Collect your clients' feedback after a sale, an installation or an after-sales service.
- Survey editor with multiple question types (rating, free text, multiple choice, scale, etc.)
- Direct link or automated sending after an action
- Send to subscriber lists
- View results in the surveys dashboard or on the client record
Surveys dashboard
Clear, actionable results
Check the results of each survey from the dashboard or from the client record, so you always have the full context.
- Summary by question and by client
- Chart or list view
- Feedback directly on the client record
- Excel export for internal reports
Your whole business connected, at every step.
⚡Adapt the workflow to your sector
Marketing Hub
CRM + Business Management + Verifactu
Digital signature
Schedule control
Works
Loyalty
Automation
1Connect web or API
2Manage the client
3Sign quotes and contracts
4Control your team
5Organise the work
6Invoice and get paid
7Keep your clients loyal
8Automate tasks
Adapt wiwink to your business
Pay annually and save 20% on CRM, modules and users
Enable JavaScript to calculate modules and users. Base prices and sign-up links remain available.
Basic
CRM + Business Management
Verifactu
1 user included
Basic does not include modules: for Schedule control or Works users, choose Adapta or Pro.
CRM · Boost your sales
- ✓Contacts
- ✓Quotes
- ✓Tasks
- ✓Products and services
Management · Save time and money
- ✓Verifactu
- ✓Electronic invoicing
- ✓Clients and suppliers
- ✓Automatic invoicing
- ✓Bank remittances and online payments
- ✓Client portal
- ✓Suppliers
Find out more about what CRM + Business Management covers ▾
- ✓Delivery notes
- ✓Proforma
- ✓Expenses · scanning
Includes
- ✓Unlimited invoices per year
- ✓Unlimited recurring invoices
- ✓Custom roles
- ✓Documents (100 GB)
From15€/month
CRM + Business Management
★ Recommended
Adapta
Choose your modules or sector
2 users included
Basic
CRM + Business Management
Verifactu
(Included in your Adapta plan)
Schedule control €10/month ▾
- ✓Schedule control
- ✓Absences and holidays
- ✓Geolocation
- ✓Employee documents
Digital signature €10/month ▾
- ✓Simple signature
- ✓Biometric signature
- ✓SMS verification
- ✓100 signatures/month included
Loyalty €10/month ▾
- ✓Ticketing and incidents
- ✓Satisfaction surveys
- ✓10,000 sends/month
Marketing Hub €10/month ▾
- ✓Forms and REST API
- ✓Zapier and Meta Lead Ads
- ✓Email marketing
- ✓10,000 sends/month
Works €10/month ▾
- ✓Work reports
- ✓Technician scheduling
- ✓Control checklist
Automations Free ▾
- ✓Connect your modules and automate tasks and processes
From15€/month
CRM + Business Management
Choose your sector or a module to see the price
Pro
All modules included
3 users included
Basic
CRM + Business Management
Verifactu
(Included in your Pro plan)
Schedule control €10/month ▾
- ✓Schedule control
- ✓Absences and holidays
- ✓Geolocation
- ✓Employee documents
Digital signature €10/month ▾
- ✓Simple signature
- ✓Biometric signature
- ✓SMS verification
- ✓100 signatures/month included
Loyalty €10/month ▾
- ✓Ticketing and incidents
- ✓Satisfaction surveys
- ✓10,000 sends/month
Marketing Hub €10/month ▾
- ✓Forms and REST API
- ✓Zapier and Meta Lead Ads
- ✓Email marketing
- ✓10,000 sends/month
Works €10/month ▾
- ✓Work reports
- ✓Technician scheduling
- ✓Control checklist
Automations Free ▾
- ✓Connect your modules and automate tasks and processes
From49€/month
All modules included
Connect with your favourite tools
The wiwink core and every module integrate with the tools your business already uses — without relying on external integrations to work.
SStripe
PPayPal
ZZoom
Google Calendar
MGoogle Meet
CGoogle Contacts
TMicrosoft Teams
CCalendly
WWooCommerce
WWordPress
⚡Zapier
Everything you can achieve with wiwink
Every benefit comes from combining the wiwink core with the modules you choose, so it fits your business model.
Win clients
Track sales, assign tasks, send quotes and sign digital contracts, all from the wiwink CRM.
Find out more →
Save time
Automate repetitive tasks, avoid duplicating data and enable online payment with a single click from your invoices.
Find out more →
Centralise your information
From the client record, access quotes, invoices, signed documents, purchased products and more, all in one place.
Find out more →
Build client loyalty
Segment your database and send campaigns or surveys, or manage issues without leaving wiwink.
Find out more →
Stay in control of your business
Check income, expenses, pending payments and best-selling products, and manage your team with real-time data.
Find out more →
Stay compliant
Generate FacturaE, comply with Verifactu, send GDPR-compliant campaigns and sign documents with legal traceability.
Find out more →
Frequently asked questions
We answer the most common questions about surveys in wiwink.
What is a CRM with surveys?
It is a CRM that lets you create and send custom surveys to clients and contacts, directly from the platform.
How do surveys work in wiwink?
You design the survey in the CRM, send it to your contacts and receive the responses linked to each client's record.
What are satisfaction surveys for in a CRM?
They help you learn what your clients think, measure their satisfaction and spot areas where your services can improve.
What are the benefits of centralising surveys in the CRM?
All responses are recorded alongside the client's history, allowing a more complete and organised analysis.
Can I customise the survey questions?
Yes. You can design surveys tailored to each campaign, product or service.
How do surveys help build client loyalty?
They show you care about your client's opinion, build trust and make it easier to decide based on their real needs.
Can I send surveys to any contact in the CRM?
Yes. You can choose which contacts to send each survey to, depending on the goals of the campaign.
What is the difference between using surveys in wiwink and on other external platforms?
With wiwink everything is integrated in the CRM, avoiding duplicated data and keeping a single record of information.
Is the surveys feature included in the Loyalty module?
Yes. It is one of the client loyalty tools within the module.
Which companies benefit most from using surveys in a CRM?
Those that need to know what their clients think in order to improve their services, such as training centres, clinics, accountancy firms or agencies.
Start listening to your clients today
No card, no commitment: try wiwink free for 10 days.