Surveys

With the Wiwink survey app, you can conduct market research, employee surveys or client satisfaction surveys when you finish a process, service, sale or simply resolve an issue from Support. This will provide you with valuable data about the perception they have of your company, staff, products or services.

Perform simple or advanced

segmentation for shipping

The submission option allows basic segmentation with filters by clients, sources, countries, sectors, users and date and is complemented by clicking on advanced filters from where advanced segmentation is possible by working with labels, company groups, provinces, postal codes and cities to send surveys.
aplicacion presupuestos

Find out what your

clients think

Evaluate your brand, workers, services or products. Get to know your clients better by sending a survey when they complete a purchase, complete an installation, use your company's facilities or resolve an incident, and you can schedule it from CRM. Be informed of problems as they arise so you can solve them before they become a big problem.

Repeat the survey after a few months and update the data because the first impression may be good but after a while your customers may have changed their minds. Respond quickly with strategic decisions to address the issues facing your business. Analyze segments and adjust your strategy. Leverage the benefits of client sentiment analysis.

Cumulative statistics

Access the dashboard with the accumulated survey data. Identify trends. Measure the client experience. Perform quantitative analysis of qualitative data. Identify trends. Perform real-time analysis.
Starter

12 €
per month
Up to 1,000 responses per month.
Unlimited number of surveys
Unlimited number of questions
User notifications (email)
Import respondents
Create campaigns
Linked to CRM
Advanced segmentation from CRM
Automation at the end of a process from CRM
Integrated into the customer tab
Result panel
Custom reports
Export responses
Customizable email template
Delete Wiwink mark
Recommended
Pro

16 €
per month
Up to 10,000 responses per month.
Unlimited number of surveys
Unlimited number of questions
User notifications (email)
Import respondents
Create campaigns
Linked to CRM
Advanced segmentation from CRM
Automation at the end of a process from CRM
Integrated into the customer tab
Result panel
Custom reports
Export responses
Customizable email template
Delete Wiwink mark
Business

39 €
per month
Up to 50,000 responses per month.
Unlimited number of surveys
Unlimited number of questions
User notifications (email)
Import respondents
Create campaigns
Linked to CRM
Advanced segmentation from CRM
Automation at the end of a process from CRM
Integrated into the customer tab
Result panel
Custom reports
Export responses
Customizable email template
Delete Wiwink mark
Not sure which plan is right for you?
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Free · Easy to use

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