Streamline your customer or prospective customer support processes, queries, complaints, incidents or support tickets. Customer service is more than just the customer; it also includes your company and your teams.
Manage and respond from one place
A unified space that facilitates tracking, prioritization, and response for all your team components.
Increase agent efficiency
Well-defined processes make agents efficient and lead to customers feeling satisfied.
Pre-configured responses
Help them respond faster with prepared answers and the details needed for each problem.
and also ...
Manage a unified view of the customer
with wiwink's CRM
Create a unified view of the customer. Use it to create personalized experiences throughout the customer journey.
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