¿Qué puedes hacer con el módulo de Atención al cliente?
Vista intuitiva y filtros para tickets
Tickets vinculados a la ficha de cliente
Plantillas de respuesta rápida
Notas para equipo interno
Reasignación de tickets a otros agentes
Varios buzones de soporte
At the service of your customers
Streamline your customer or prospective customer support processes, queries, complaints, incidents or support tickets. Customer service is more than just the customer; it also includes your company and your teams.
Manage and respond from one place
A unified space that facilitates tracking, prioritization, and response for all your team components.
Increase agent efficiency
Well-defined processes make agents efficient and lead to customers feeling satisfied.
Pre-configured responses
Help them respond faster with prepared answers and the details needed for each problem.
and also ...
Manage a unified view of the customer
with Wiwink's CRM
Create a unified view of the customer. Use it to create personalized experiences throughout the customer journey.
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